FAQs

Coworking at HAYVN FAQs

What are the benefits of coworking?

So glad you asked! There are many, including fewer distractions (than at home with the laundry or at the coffee shop with never enough outlets), networking opportunities (because you’re working next to people doing similar stuff to you) and camaraderie (walk in, get a wave, feel the love). At HAYVN our member events and signature programs are legendary – plus they’re included with all memberships. Our flex desk, dedicated desk, and private office members can also use the fitness center, as well as have HAYVN’s professional mail address as their own. Check out our virtual office plans if you’d like us to handle your mail and package receipt, and we can even help you with live phone answering services.

Why create a women-centric coworking space?

In a nutshell: The women who strike out on their own often work in isolation... And at times, they miss their coworkers’ companionship...the motivating morning chats over coffee, colorful brainstorming sessions at the whiteboard and “I’ve got this idea” exchanges. But put them around other women, who are also changing the world with their work, and they thrive. Ultimately, when women work in a beautiful space made just for them — where they can come together, collaborate and do great work — a little magic happens. That’s HAYVN. So, who is HAYVN? Find out here.

Psst ... men can be members too — they are also valued members of our HAYVN community!

Are men welcome at HAYVN?

Absolutely! Men can be members too. Bring your male clients, co-workers or main man to HAYVN and do great work.

We think of HAYVN as a women-centric, inclusive space. That means we’re all about welcoming everyone into our sanctuary.

I’m worried about distractions? What do you think?

Women (and men) come to HAYVN with work to do. So…

We say “Hi” then let you get started. And if you’re feeling focus-challenged, pop in your earbuds with your favorite beta beats — works every time.

One other thing ...

HAYVN members will tell you: they get more work done at HAYVN — in half the time. Sweet.

Learn more about how HAYVN works here.

Can I try out HAYVN?

Yes! Come on in with a day pass and hang with us for the day. We’ll show you around, visit a little then let you get to work. We know you’ll love it at HAYVN so when you join (on any membership or virtual office plan) we will credit the cost of the day pass toward your first month. Psst, it’s super easy to get a day pass and  sign up for a tour.

Membership FAQs

How do your membership plans work?

We’ve designed our plans to make it easy for you to nestle into your HAYVN space. In fact, we’ve got it all laid out right here. Be sure to look at our amenities, events, meeting rooms, HAYVN MAVENS, and other features that make our coworking space much more than just an office space.

Are there monthly minimums for each membership plan, and may I upgrade or downgrade my plan?

Yes, these are the monthly minimums for some but not all membership or virtual office plans. Upgrade or downgrade options may be available based on circumstances, please discuss with a Community Manager.

Which HAYVN membership plans let me get a Google My Business listing?

You can get a Google My Business listing with either HAYVN’s Dedicated Desk or Private Office membership plans which both meet Google’s policy.

Google’s policy says: "Businesses can't list an office at a co-working space unless that office maintains clear signage, receives customers at the location during business hours, and is staffed during business hours by your business staff." Learn more at: http://bit.ly/googlevirtualoffice.

Virtual Offices and Mail Services FAQs

Is it difficult to manage my incoming mail digitally?

It’s easy to manage your incoming mail with our Virtual Office Plans, and we will review every step with you until you are a pro. Mail services are managed digitally through a portal with prompts for you to let us know what you’d like done with your mail. Doesn’t matter where you are, if you have access to a mobile phone, tablet, or computer, you can review the alert we send when you have new mail to review. We send you an image of the outside of each envelope or package and you decide if we should open and scan, forward an important letter, shred, or recycle the mail piece. We can also hold your mail, if desired, for your pickup for 30 days at no additional cost. Please see the virtual office plans and additional services for more specific on each of our virtual office plans.

How do the virtual office and mail plans differ?

HAYVN’s virtual office plans include a prominent professional mail address for your business and marketing collateral, ?unlimited? secure mail and ?package? receipt, convenience, and the ability to manage your mail remotely from your mobile phone, tablet or computer, anytime and from anywhere.

But that’s not all! We have four virtual office plans with different levels of additional HAYVN benefits to fit your changing needs. The Basic Mail Plan is a perfect way to dip your toes into a virtual office with mail services. Our Fleet Plus Plan adds a social membership to HAYVN so you can attend all member events, meet, and mingle with other members and guests. Need some time working quietly away from home or perhaps a room to meet with clients? Our Fleet + 4 Plan adds in the flexibility for your changing needs with monthly credits for day passes or meeting rooms, as you see fit.

Can you explain more about the live phone answering services?

Sure can! Need someone to answer your calls? We can help in two different ways, depending on your needs and budget. Personalized live call answering services of up to 150 calls/month is included in our most comprehensive plan, the Virtual Office Plus Plan, which also includes the flexibility to use monthly credits toward day passes or meeting room credits, and a social membership at HAYVN. Perhaps you don’t feel you will use the day pass or meeting room credits you can also just add personalized live call answering services as an a la carte feature to our other virtual office plans.

Can I get a Google My Business listing with a virtual office plan, or other HAYVN plan?

Unfortunately, Google’s policy does not allow a Google My Business listing with a virtual office plan.

You can get a Google My Business listing with either HAYVN’s Dedicated Desk or Private Office membership plans which meets Google’s policy.

Google's policy says: "Businesses can't list an office at a co-working space unless that office maintains clear signage, receives customers at the location during business hours, and is staffed during business hours by your business staff." Learn more at: http://bit.ly/googlevirtualoffice.

Meeting Spaces and Events FAQs

Can I host an event or meeting at HAYVN?

Sure thing. From your pitch party to networking extravaganza, we’ve got the perfect event space for you to dazzle your guests. Looking to host a meeting? You can reserve a conference room or event space for your team or client gatherings. Our super-helpful HAYVN staff will have everything ready for you — from testing the tech to setting up your coffee bar. We’ll take care of the all the behind-the-scenes stuff, while you whisper-speak your presentation — one more time.

Are there flexible layout options for hosting a meeting or event at HAYVN?

Yes! HAYVN’s Sheffield Large Conference Room with beautiful views is perfect for a meeting with 7 flexible workshop/training set-ups. Design styles for laying out the tables and chairs include chevron, classroom, theater, U-shape, team tables/clusters, and conference style.

Our Large Event Space with Kitchen can accommodate different layouts also and is large, airy, and bright with a kitchen space boasting an extra ling counter for beautiful spreads.

Interested in an outdoor space, fitness center, or 3-story atrium space, let’s chat more.

Please review our many options in our Event Brochure here.

How do I reserve a HAYVN meeting space?

The easiest and quickest way to reserve your space is to book online or give us a call. We’ll find out what you need and get you all set up.

Is there a minimum amount of time for a meeting room rental?

Yes, 30-minute increments would be best for a meeting room rental.

How far in advance do I need to book a meeting room?

To play it safe and make sure your ideal space is available, book your meeting room 1-2 weeks in advance. Want to do a spontaneous meeting? You can quickly check on availability by looking and also booking on our booking calendar. If it’s a short notice need, please also talk to one of the HAYVN staff who can help you — if there’s a space available, it’s yours!

Is there a cancellation policy for a booked meeting room?

Yes. When a meeting room booking is cancelled 24 hours in advance, 0% cancellation fee is applied. For a cancellation less than 24 hours in advance, 100% cancellation fee is applied.

Meeting rooms include: Sheffield Conference Room, Long Neck Conference Room, Huddle/Podcast Room, and Mini Meeting Room.

What are the guidelines for using HAYVN’s event spaces or for hosting an event?

Please give us a call or email us at info@hayvn.com to book an event space and discuss guidelines. You cannot book these spaces online. We will review all guidelines with you, and they also are included in our event space contract.

Event spaces include: 3-story atrium space, large event space with kitchen, outdoor space, or fitness center. Here are some things you should know...

The 3-story atrium space, as well as HAYVN’s large event space with kitchen, are available weekends and after hours only. Extra staffing and cleaning charges may apply. All spaces require a certificate of insurance (COI). If alcohol is served, proof of a liquor license or permit from renter, licensed vendor, or catering company is required. We encourage music, however, please be aware that noise regulations do apply. Site decorations are permitted except for using glitter or foil confetti. HAYVN is always a drug free and non-smoking facility.

To learn more about our Meeting and Event Spaces, you can see our online brochure here.

Any payment and cancellation terms for event space rental?

Yes. Exact terms are in the contract but generally …

DEPOSIT/RENTAL FEES
A signed contract, credit card, and non-refundable date-hold deposit equal to two (2) hours rental must be received to reserve your date(s) and time(s). Balance of rental fee is due seven (7) days prior to event. Any additional and/or miscellaneous costs, such as bar, catering, rentals, etc., are due two (2) days prior to your event.

CANCELLATIONS
All cancellations must be received in writing. If cancellation occurs seven (7) days or less prior to event, no space rental payments will be refunded. Renter’s date-hold deposit is non-refundable.

Get Your Coworking & Shared Office Questions Answered