Careers

POSITION SUMMARY

The Community Manager at HAYVN plays a vital role in fostering a vibrant and connected community within our workspace. This position is responsible for enhancing member experience, maintaining the space, managing daily operations, coordinating events, and driving sales and marketing efforts to maximize occupancy and member retention. The ideal candidate is enthusiastic, highly organized, and adept at engaging with a diverse range of individuals.

ESSENTIAL TASKS AND RESPONSIBILITIES

Community Engagement & Member Experience:

• Front Desk Management: Serve as the primary point of contact at the front desk, greeting members and guests, managing check-ins, and addressing inquiries.
• Member Interaction: Engage with members to understand their needs, provide personalized recommendations, and offer solutions to enhance their experience.
• Tours & Conversions: Conduct tours for prospective members, follow up on leads, and track conversion metrics to support membership growth.

Space & Operations Management:

• Workspace Maintenance: Ensure the workspace is clean, organized, and stocked with necessary supplies, reflecting HAYVN’s high standards.
• Meeting Room Coordination: Manage bookings, ensure functionality of technology, and prepare rooms for scheduled meetings and events.
• Event Setup: Arrange furnishings and equipment for events and programs, overseeing setup and breakdown as needed.
• Operational Support: Perform data entry, manage mail deliveries, assist virtual mail members, and supervise interns to support daily operations.

Events, Sales, & Marketing:

• Event Management: Develop and maintain the event calendar, handle logistics, and oversee the execution of events, ensuring a seamless experience for attendees.
• Marketing Initiatives: Manage HAYVN’s online presence, update social media, promote events, and engage with the community digitally.
• Membership Sales: Handle membership inquiries, conduct onboarding for new members, and organize public events to elevate HAYVN’s profile and attract new members.

Competencies:

• Exceptional written and verbal communication skills.
• Ability to engage with a diverse range of individuals including CEOs, artists, and support staff.
• Quick thinker with strong troubleshooting abilities.
• Highly organized with excellent time management.
• Demonstrates integrity, dependability, and empathy.
• Proficiency in Microsoft Office Suite, Google Suite, social media platforms, WordPress, and Mailchimp.

Education and Experience:

• Bachelor’s degree in Business, Communications, Hospitality, or related field preferred.
• At least 3 years of experience in a similar role, particularly in community management, customer service, or hospitality sectors.

Physical and Visual Requirements:

• Ability to lift and move objects up to 25 pounds regularly.
• Ability to perform tasks requiring visual acuity, such as reading and using a computer.

Language Skills:

• Proficient in English with the ability to communicate effectively in both written and verbal forms.

Mental Demands and Reasoning Abilities:

• Ability to handle multiple tasks efficiently, prioritize effectively, and adapt to changing needs.
• Strong analytical skills with the ability to make decisions and solve problems quickly and effectively.

Work Environment/Travel Requirements:

• This role is primarily based in a dynamic office environment with frequent interaction with members and guests.
• Minimal travel required, primarily for local events and community engagement activities.

Job Type: Full or Part-time.  

Business hours are typically 8am to 5pm – several before or after hour events every month that a community manager is responsible for hosting.

Benefits are available for full time status and include 2 weeks of vacation, healthcare options and paid holidays.

Note:

• This position description excludes duties and responsibilities incidental to the performance of the above-listed duties and responsibilities. All duties and responsibilities are essential job functions and requirements. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. The Company reserves the right to modify, change or add to the position’s job duties and responsibilities as business needs may require.

Are you organized, detail-oriented, tech savvy, a multi-tasker, enjoy networking and thrive in a client/customer facing role? This Event Coordinator role at HAYVN is for you!

HAYVN is a flexible co-working space where enterprising professionals can connect, create and grow around business in Fairfield County.  

The Event Coordinator’s Role Is To:

• Plan, coordinate, promote, and manage the day-to-day activities of HAYVN’s workshops and events
• Help sell space for new events and workshops to generate revenue
• Meet with clients to discuss the event and what they’re looking for and book events in event calendar
• Provide recommendations such as catering options, entertainment, and setup design
• Communicate ongoing with clients to keep them up to date on any changes
• Be the main contact point for event speakers, event sponsors and guests
• Adjust event accordingly based on guest concerns and feedback to problem-solve issues that may arise including finding the person/resource who knows the answer for them
• Coordinate day-of details of events, and host/attend
• Coordinate event set ups and breakdowns including moving furnishings such as wheeled tables and chairs, plants, artwork, when necessary for programming and event set up and break down.
• Oversee, train and schedule staff to assist with events
• Troubleshoot tech issues and questions
• Greet and check in guests to events
• Network to help create future sales opportunities at the event
• Ability to coordinate multiple events at once, as needed
• Develop or pursue public events that raise awareness and elevate the reputation of HAYVN in Fairfield County.
• Assist to develop and coordinate member programs that facilitate networking, inspiration and education at HAYVN

Skills and Experience Required:

• Four-year College degree or demonstrable equivalent work experience
• Customer/client facing experience in hospitality, retail, or business sectors
• Demonstrable knowledge of Microsoft Office Suite and Google Suite
• Strong communication skills: Ability to write a professional email, conduct research on the internet, use Facebook pages and groups, Instagram, LinkedIn, Mailchimp, and you’re excited to use and learn our other databases, membership management systems and marketing systems and platforms.
• Energetic, outgoing and positive attitude with the ability to work well with people
• Appreciate and interest in entrepreneurial activities
• Demonstrate integrity, dependability, self-motivation, and empathy
• Creative, quick on your feet, can troubleshoot knowing that others depend on you.
• Comfortable conversing with CEOs, artists, and janitors alike
• Attention to detail, excellent organization and time management skills
• (Must be able to lift and move heavy objects up to 25 pounds on a regular basis.)

Job Type: Part-time.  

Business hours are typically 8am to 5pm – several before or after hour events every month that an events coordinator is responsible for hosting.  

Do you love being at HAYVN and want to be a greater part of the HAYVN community by helping with specific HAYVN services, as needed? HAYVN is a flexible coworking space where enterprising professionals can connect, create, and grow around business in Fairfield County.

The HAYVN Senior Host — Role and Responsibilities:

Help at HAYVN with specific HAYVN services as a contractor, acting independently and not as an employee of HAYVN. HAYVN Senior Host agrees to temporarily assist HAYVN with events and other as-needed tasks warranting that the services will be performed in a professional, timely and workmanlike manner, by:

• Setting up and cleaning up before and after events
• Greeting and interacting with guests and members with highest level of hospitality
• Assisting members and program presenters and attendees with technology issues
• Recording tasks into and assisting with operations and software programs
• Set up and manage meeting and conference room technology for events and meeting room rentals
• Assist with administrative ad hoc tasks and mail processing as needed
• Facilitate networking meetings as needed
• Cover the front desk as needed

Skill and Experience

• Energetic, outgoing, and positive attitude with the ability to work well with people
• Appreciate and interest in entrepreneurial activities
• Demonstrate integrity, dependability, self-motivation, and empathy
• Creative, quick on your feet, can troubleshoot knowing that others depend on you
• Comfortable conversing with CEOs, artists, and janitors alike
• Attention to detail, excellent organization, and time management skills
• Tech savvy and demonstrable knowledge of Microsoft Office Suite and Google Suite
• 1+ years customer/client facing experience in hospitality, retail, or business sectors
• (Must be able to lift and move heavy objects up to 25 pounds on a regular basis)

We love our HAYVN Senior Host to:

• Embody the core values and mission of HAYVN including:
  • Honesty, integrity and humility alongside confidence
  • Socially responsible, Inclusive, respectful
  • Professional, top notch, always improving, fanatical attention to detail
  • Helpful, compassionate, hardworking, responsive, and always follow-up
• Host a welcoming and inspiring workplace through hospitality and connecting members to each other
• Promote and sell HAYVN services and products

Job Type: Contractor, acting independently and not as an employee of HAYVN

Do you love being at HAYVN and want to be a greater part of the HAYVN community by helping with specific HAYVN services, as needed? HAYVN is a flexible coworking space where enterprising professionals can connect, create, and grow around business in Fairfield County.

The HAYVN Host — Role and Responsibilities:

Help at HAYVN with specific HAYVN services as a contractor, acting independently and not as an employee of HAYVN. HAYVN Host agrees to temporarily assist HAYVN with events and other as-needed tasks warranting that the services will be performed in a professional, timely and workmanlike manner, by:

• Setting up and cleaning up before and after events
• Greeting and interacting with guests and members with highest level of hospitality
• Assisting members and program presenters and attendees with technology issues
• Recording tasks into and assisting with operations software programs

Skill and Experience

• Energetic, outgoing, and positive attitude with the ability to work well with people
• Appreciate and interest in entrepreneurial activities
• Demonstrate integrity, dependability, self-motivation, and empathy
• Creative, quick on your feet, can troubleshoot knowing that others depend on you.
• Comfortable conversing with CEOs, artists, and janitors alike
• Attention to detail, excellent organization, and time management skills

We love our HAYVN Host to:

• Embody the core values and mission of HAYVN including:
  • Honesty, integrity and humility alongside confidence
  • Socially responsible, Inclusive, respectful
  • Professional, top notch, always improving, fanatical attention to detail
  • Helpful, compassionate, hardworking, responsive, and always follow-up
• Host a welcoming and inspiring workplace through hospitality and connecting members to each other
• Promote and sell HAYVN services and products

Job Type: Contractor, acting independently and not as an employee of HAYVN

Are you looking to work just 1-2 hours a day?

HAYVN Coworking is looking for someone, dedicated, detail oriented, consistent and committed to long term to do mail processing and small projects, M-F for max of 2hrs/day (flexible on time of day.)

Ideal role for local college or mature high school student, or great for anyone that wants a side hustle to get out of the house a few hours a day.

Must be comfortable with computer, basic technical skills in Google Docs.

Please email us for more details – jobs@hayvn.com